Shimbashi, Minato-Ku, Tokyo

Customer Success Intern

by

Inbound Platform Corp.

Inbound Platform Corp., a publicly listed company, is currently looking for customer service intern. Aside from the hourly payment, the company will also provide free drinks and lunch to interns.

Working Conditions

  • Work Location:Shimbashi, Minato-Ku, Tokyo

  • Working Hours:5h~ / day Recommended (※Negotiable)

  • Working Period:No Limit

Welfare & Other benefits

Free drink, Lunch provided. No dress code

Contract Information

  1. Contract Type:Part-time・Internship (Paid)

  2. Job Type:Customer Service

  3. Hourly Pay:1,200 JPY~1,400 JPY / hour

Application Requirements

  1. Academic Background: Currently enrolling/enrolled in university for undergraduate or graduate degree

  2. Native level Japanese

  3. Native level English OR Chinese

  4. Intermediate proficiency using MS Office Excel

  5. Flexible to work on weekends (Saturday/Sunday) and holiday

Job Description

  1. Confer with customers by telephone, email, and Instant message, to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries.

  2. Receive, cancel, and track orders, or obtain details of complaints and reply in a professional manner.

  3. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

  4. Work with internal sections and external business partners to resolve customer issues.

Company Overview

Company Name

Inbound Platform Corp.

Established

2015

Services Offered

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