Channel Talk Internship (Content Writing)

by

ZOYI Corporation

This is an internship at a startup that provides Customer Communication Tools such as content writing, translation (Japanese to Korea or Japanese to English). With the slogan “The answer comes from the customers”, the company created a CX Chat “Channel Talk” to provide excellent customer service and build brand loyalty for clients. As subscriptions and SaaS services have become more widespread due to the shift from tangible goods consumption to intangible goods consumption, providing excellent customer service has become increasingly crucial in maintaining profitability of businesses. This is why it is imperative that companies build a deep relationship with their customer through their products and services; they shouldn’t treat their customers as mere consumers. Channel Talk offers a CX chat to maintain the relationships of businesses with their customers (There are customer support chat function, FAQ Chatbot function, marketing automation function).

For this internship, we are looking for students who will be engaged in content writing, translation (Japanese-Korea or Japanese-English), and customer success to increase the brand awareness of Channel Talk.

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労働条件

  • Work Location: Yotsuya WeWork Office [Remote Work OK!]
  • Working Hours: Twice a week, 4 hours per day
  • Working Period: At least 3 months
  • Preferred Starting Date: ASAP

福利厚生

Transportation Allowance

契約形態・職種・時給

  • Contract Type: Part-Time

  • Job Type:  Translator (Japanese-Korean or Japanese-English), Customer Success

  • Hourly Pay: ¥1,100 per hour/ ¥200,000~250,000 per month + transportation allowance, social insurance (for full-time workers) / ¥200,000~¥300,000 per month + transportation allowance, social insurance (for regular employees) / salary is negotiatiable

応募資格・必須要件・希望要件

Required Qualifications

  • Native Level Japanese
  • Must be interested in IT services, particularly in SaaS services
  • Must be interested in content writing
  • Must be exhibit hospitality towards customers
  • Can do Korean to Japanese translation or English to Japanese translation

Preferred Qualifications

  • Conversational in Korean or English

仕事内容

Content Writer

  • Translate Korean and English articles into Japanese
  • Search Engine Optimization for Contents


Other Responsibilities (Varies Based on Ability)

  • Translating other materials aside from articles (Japanese-Korean)
  • Assisting sales (preparing documents, conducting research, etc.)
  • Assisting marketing (creating ad contents, conducting research, etc.)

会社概要

会社名

ZOYI Corporation

ZOYI Corporation is a startup that provides Customer Communication Tools such as content writing, translation (Japanese to Korea or Japanese to English).

設立年月日

事業概要

Development and Operation of CX Chat Service “ChannelTalk”

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